Privacy Statement – Redmon Insurance Agency
Effective Date: June 1, 2007
Last Updated: May 6, 2026
Redmon Insurance Agency (“we,” “us,” or “our”) values the trust you place in us when you share your personal information. This Privacy Statement explains, in a clear and comprehensive manner, how we collect, use, disclose, and protect that information in the course of providing insurance products and services. It is designed to comply with applicable federal and state laws, including the requirements of the Gramm-Leach-Bliley Act, as well as state insurance and data protection laws.
This notice applies to individuals who seek, obtain, or have obtained insurance products or services from us, including current, former, and prospective customers.
Information We Collect
In order to provide insurance services effectively, we collect various types of nonpublic personal information. This information generally includes identifying details such as your name, address, telephone number, email address, Social Security number, and other government-issued identifiers. We may also collect, only as necessary, financial information, including income, assets, payment history, and credit-related data, as well as insurance-specific information such as policy details, coverage selections, and claims history.
In certain circumstances, particularly in connection with life, health, or disability insurance, we may collect medical or health-related information necessary for underwriting or claims processing. Additionally, when you interact with our website or digital services, we may collect technical information such as your IP address, device identifiers, and browsing activity.
We obtain this information directly from you through applications, forms, and communications, as well as from third parties such as insurance carriers, consumer reporting agencies, medical providers (where authorized), public records, and service providers.
How We Use Your Information
The information we collect is used to support our core business functions. These include evaluating applications for insurance coverage, underwriting policies, processing claims, administering accounts, and facilitating payments. We also use your information to communicate with you regarding your policies and services, to detect and prevent fraud, to maintain the security of our systems, and to comply with applicable legal and regulatory obligations. In addition, we may use information to improve our products, services, and customer experience.
How We Share Information
Like all financial institutions, we share personal information as necessary to operate our business and provide services. We may disclose your information to insurance carriers, agents, brokers, reinsurers, claims administrators, and other service providers who assist us in delivering insurance products and services. We may also share information with consumer reporting agencies, legal and accounting professionals, and government authorities when required for regulatory, legal, or compliance purposes.
We do not share your personal information with nonaffiliated third parties for their independent marketing purposes. However, we may engage in joint marketing arrangements with other financial institutions, as permitted by law.
This information-sharing practice applies not only to current customers but also to former customers, as allowed by applicable law.
Your Privacy Rights
Federal law provides you with the right to limit certain types of information sharing, although not all sharing can be restricted. Where applicable, you may opt out of disclosures of your nonpublic personal information to certain nonaffiliated third parties, subject to legal exceptions.
In addition, depending on your state of residence, you may have additional rights regarding your personal information. These rights may include the ability to access the information we maintain about you, request corrections to inaccurate data, request deletion of certain information, or obtain a copy of your data in a portable format. We will respond to all verified requests in accordance with applicable law.
How We Protect Your Information
Protecting your personal information is a priority for us. We maintain a comprehensive information security program that includes administrative, technical, and physical safeguards designed to protect against unauthorized access, use, or disclosure. These safeguards include measures such as access controls, encryption, secure data storage, and employee training programs.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services, complying with legal and regulatory requirements, resolving disputes, and enforcing our agreements. When information is no longer required, we take appropriate steps to securely dispose of it.
Online Tracking and Cookies
When you visit our website, we may use cookies and similar technologies to enhance your experience, analyze website usage, and support service improvements. You have the ability to control or disable cookies through your browser settings, although doing so may affect certain website functionality.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent.
Health Information
In situations where we collect or handle health-related information, we do so in accordance with applicable privacy laws and industry standards. Such information is used only for legitimate insurance purposes and is protected with heightened safeguards.
Illinois Privacy Rights
Residents of Illinois are entitled to additional protections under state law. You may request access to recorded personal information and request corrections where appropriate. In the event of a data breach involving your personal information, we will provide notice in accordance with the requirements of the Illinois Personal Information Protection Act.
If biometric information is ever collected, it will be handled in strict compliance with the Biometric Information Privacy Act, including limitations on use, retention, and disclosure.
We will not discriminate against you for exercising any privacy rights available under applicable law.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. When material changes are made, we will provide notice as required by law.
Contact Information
If you have questions about this Privacy Statement or wish to exercise your privacy rights, please contact:
Redmon Insurance Agency
405 St. Louis Rd.
(618) 344-0381
agent@redmonagency.com
